Heather is a Wi-Fi engineer with a passion for connecting the unconnected. After a lifetime of surviving natural disasters in Texas, in 2017 she began volunteering with ITDRC (IT Disaster Resource Center), a non-profit group of IT professionals that deploys within 24-hours of natural disasters across the U.S. to establish communications for first responders, affected communities, and evacuees. She has been part of the Black Hat NOC team for the last 12 years, served on the CWNP (Certified Wireless Network Professional) board of advisors, co-hosted the podcast, This Week in Enterprise Technology (TwiET), and volunteers with Trace Labs, a non-profit group that works with law enforcement agencies to help find missing persons using OSINT.

Rarely taking herself seriously, Heather is serious about BBQ and lives in The Little Log Cabin by the Lake in east Texas with her husband, a man of renowned patience.